Aggie has been with us since 2012 and is one of the first faces you’ll see here as our Intake Coordinator. She is a Certified Optometric Assistant as well as a Certified Medical Office Assistant.
Aggie will prepare you for your eye exam with a few simple questions and tests. She will guide you through the office with a smile and relay all your questions and concerns to the Doctor. Aggie is fluent in Low-German and acts as translator for our German speaking patients.
Aggie is also able to assist patients in the dispensary with frame selection and dispensing.
Kelly, a registered nurse at TDMH for 35 years, joined the practice in 2012 on part-time basis. She is a Certified Optometric Assistant and is part of our pre-testing team and assists us where ever and whenever we need her!
Along with continuing her education working towards her BA in Psychology, she is also a BCLS-HSFO Instructor and keeps the staff and doctors up-to-date in CPR.
When you enter or call our office you will be greeted by Denise our Front Desk Coordinator. She is a Certified Optometric Assistant and also has a diploma in Interior Design.
Denise is skilled in scheduling patient appointments whether for an annual visit or on an urgent basis. She organizes the front desk reception area and prepares all our patient files as well as friendly reminder calls to patients for their upcoming appointments and so much more.
Denise looks forward to continuing to grow with the office needs.
Gina recently joined our Front Desk team in December 2017 part time and we were excited to welcome her aboard on a full-time basis in January.
She is an honours graduate from Westervelt college from the Medical Secretarial Program. She brings over 15 years' experience working in a medical office environment.
Gina will be part of our Front Desk team and will be happy to assist you with your appointment booking needs. She is fluent in Greek and will be starting her studies in the Fall to become a Certified Optometric Assistant.
Rebecca has been on board at the office since late 2017.
She has over 10 years of Customer Service and Sales experience.
With a passion for learning, Rebecca has earned her Diploma in Administrative Assistance in 2015 and most recently earned her Certificate in Fitness and Nutrition in 2017.
She will be working toward becoming a Certified Optometric Assistant this year.
As a member of our dispensary team, Rebecca enjoys helping patients pick the perfect frame for them, helping decide on what lens will best suit their needs, as well as help measure for lenses.
Rebecca also does one-on-one contact lens training with patients who are first time wearers and is also responsible for contact lens ordering for the office.
You can usually find Rebecca in the office adding some style and decorations to our frame room, as well as adding some of her own photography and regular updates to our office’s social media pages.
Brianne joined our team in September 2018. She comes to us with 17 years of Customer Service experience and is well-known in the community from working at Coward’s Pharmacy.
She loves to assist patients and enjoys seeing familiar faces. You can find Brianne in the Dispensary assisting patients with finding a suitable frame and measuring for lenses. She is also skilled in fitting and repairing frames. Brianne assists with ordering contact lenses for patients, as well as assisting with one-on-one contact lens training.
Brianne has a passion for reading, Disney songs, and always has a smile on her face to welcome you into the office.
She is looking forward to working toward becoming a Certified Optometric Assistant later this year. We are very happy to have Brianne on our team!